Several listeners have recently contacted KWHI and complained that the Brenham Post Office is suffering a worker shortage due to the covid-19 outbreak. KWHI contacted the Post Office and was re-directed to a Houston Communications Specialist with the postal service. The statement released by that office says that the local office is aware of the problem and is taking steps to correct it. The release also says they are adjusting their workloads to meet the demands created by the covid-19 pandemic.
Full Statement from the Postal Service:
“The Postal Service strives to always provide the best possible service to our valued customers. We apologize for any inconvenience that may have been experienced by customers living in the Brenham, TX area. Local management has been made aware and is taking steps to address the concerns.
We are flexing our available resources to match the workload created by the impacts of the ongoing Coronavirus (COVID-19) pandemic. We appreciate the patience of our customers and the efforts of employees as conditions change on a day-to-day basis.
We urge customers with concerns or questions about their mail delivery service to contact the Postal Service directly. Customers have a variety of options for contacting the Postal Service, including contacting their local Post Office, calling 1-800-ASK-USPS (1-800-275-8777) or visiting our website at www.usps.com/help.”
Kanickewa “ Nikki” Johnson
Strategic Communications Specialist Arkansas/Houston Districts
U. S. Postal Service Southern Area Corporate Communications