Visitors to the Brenham Post Office may notice that the front door to the building is missing.
Employees at the post office, who requested to not be named, told KWHI that the front door broke when strong wind caught it and blew it open. One said this occurred several weeks ago.
Employees said the postmaster sent in an order to have it fixed immediately, but they are waiting on corporate out of Houston. A timetable was not available.
They noted that the front door to the main lobby remains unlocked anyway, because the P.O. boxes are located there. The door to the front desk, however, remains locked and secure.
The postmaster was not available for comment.
KWHI reached out to the regional USPS communications office, who provided a statement about the door and about the mailbox that was removed from outside the post office after being damaged. Their response can be read below.
Full USPS Response:
The Postal Service appreciates its customers. The safety and well-being of both postal customers and employees is of the utmost importance. Regarding facility conditions at the Brenham Post Office at 309 N Market St., Brenham, TX, we can confirm that local management is aware and has taken the necessary steps to repair the door. At this time, a date for the completion of repairs has not been determined. We apologize for any inconvenience this may cause and appreciate our customers’ patience. In the interim, customers may continue to conduct retail operations at this location, and P.O. Box customers may access their boxes.
Regarding the exterior collection box, the Postal Service takes the security of the mail very seriously, including for any receptacle in which customers deposit mail, such as a collection box. Any time we are made aware of damage to our blue collection boxes, we take immediate steps to make repairs or provide a replacement box as quickly as possible. The box in question sustained damage, and mail could not be securely deposited, so the collection box was removed for the safety of our customers. In some cases, the timeframe for completion of repairs or replacements can depend on the current supply of new boxes. Local postal officials are aware and have taken the appropriate steps to address the situation. We apologize to our customers for any inconvenience that may have been experienced and appreciate their patience as we work to successfully resolve this matter. We remain committed to working with customers to ensure they have safe and secure mail receptacles. Customers can also securely deposit outgoing mail in the lobby drop box of their local post office.
Kanickewa “ Nikki” Johnson
Strategic Communications Specialist for South Carolina/Texas 2 Districts
U.S. Postal Service Southern Area Corporate Communications